Veolia

The problem

• A senior leadership team consisting of subject specialists who worked independently rather than collaboratively.
• Shared understanding of business priorities and operational issues was limited and adversely impacted responsiveness and efficiency.
• Relationships between senior leadership team members were purely technical and high trust relationships hadn’t been developed.
• Increasing pressure to perform optimally had led to an awareness that current ways of leading and collaborating needed to change and improve.

The solution

Following in-depth interviews with members of the senior leadership team Scott Watson designed and facilitated an immersive two-day leadership development programme focusing on delivering greater commercial value through enhanced individual and collective Emotional Intelligence.

Challenging team tasks drew to the surface a collective realisation of the benefits and pitfalls of current preferred ways of communicating and operating, and served as a catalyst for exploring and agreeing new, more efficient, more collaborative, more commercially beneficial ways of operating as a senior leadership team.